BPUB is working to identify customer-owned water service lines containing lead material as part of a new program required by the U.S. Environmental Protection Agency (EPA). If you've received a letter from us, we need your help identifying the type of pipe that brings water to your home. This is important for ensuring the safety of your drinking water.
Quick Actions
Understanding the Lead and Copper Rule
The Lead and Copper Rule (LCR) is a regulation designed to limit the levels of lead and copper in public water systems. Lead exposure can cause serious health issues, especially for children and pregnant women.
The rule requires water systems to:
- Identify and inventory water service lines
- Replace lead pipes
- Take steps to reduce exposure if action levels are exceeded
EPA Resources:
Customer Notifications
If our records identify your home as having an UNKNOWN service line material, it means we couldn't determine the type of pipe that supplies water to your home, and it's possible it could contain lead.
Available in Multiple Languages:
- English: Initial Customer Notification
- Spanish: Notificación Inicial al Cliente
Frequently Asked Questions
Why is BPUB doing this?
BPUB is following new EPA and TCEQ rules called the Lead and Copper Rule Revisions. This rule requires us to inventory water service lines in our area. We're required to identify and inform customers if any lines contain lead so that everyone can feel confident in the safety of their drinking water.
Is my water safe to drink?
Yes, absolutely. BPUB conducts regular tests on our water, and we haven't found any issues with lead levels. Our latest Water Quality Report is available on our Consumer Confidence Report page.
Do I need to boil my water to remove lead?
No, boiling doesn't remove lead from water. Instead, the EPA recommends running your water briefly before using it, especially if the water has been sitting unused for a while.
Does BPUB use any lead pipes?
No, BPUB's water distribution mains are not made of lead. The vast majority of our service lines are made from safe materials like copper and plastic.
How can I check if I have a lead service line at home?
You can look at the pipe yourself or ask a plumber. Lead pipes are often dull gray and can be easily scratched. If a magnet doesn't stick to your pipe, that's also an indicator it might be lead. For a definite answer, a licensed plumber can check it for you.
You can also use our interactive map to look up your service line material.
What if my service line isn't lead?
If your service line isn't made of lead, then you don't need to take any further action. You can continue to enjoy BPUB's high-quality drinking water with peace of mind.
What if my service line is made of lead?
If you find that your service line contains lead, please let BPUB know by filling out our Service Line Reporting Form. We're here to help and will work on addressing any findings to make sure everyone has safe, reliable drinking water.
BPUB is currently working with the TCEQ on funding options for customers in this situation.
Can BPUB test my water?
Yes, BPUB can assist with additional testing if you'd like. The TCEQ already conducts lead testing on an annual and tri-annual basis, and if needed, BPUB staff can perform supplementary tests as personnel are available.
Contact us at (956) 983-6160 for testing requests.
Is there a deadline to report my service line material?
There's no specific deadline, but if you're unsure of your line's material, we encourage you to check as soon as possible. This helps BPUB make plans to ensure everyone has safe water.
Contact Lead and Copper Rule Program
Call us with questions regarding our lead service line inventory or to verify your service line material.
Lead and Copper Rule Program
Monday - Friday, 8:00 AM - 5:00 PM
General Water Quality Questions
Submit Service Line Information
Online Reporting Form
Additional Resources
- EPA Lead Information - Federal guidance on lead in drinking water
- Consumer Confidence Report - Annual water quality testing results
- Water Quality Guide - Troubleshooting water quality concerns