BPUB offers multiple convenient ways to pay your utility bill. Choose the option that works best for you.
Online Payment
BPUB's payment processor, InvoiceCloud, offers multiple online options:
- One-time payments
- Scheduled payments
- Pay-by-text
- AutoPay
AutoPay
Set up automatic payments and never miss a due date. AutoPay allows you to pay from your checking account or credit/debit card automatically each month.
- E-check/ACH: No transaction limit
- Credit/Debit Card: $1,000 maximum per transaction
Credit/Debit Card Fees
Effective October 1, 2024:
A minimum credit card merchant service charge of $2.50 or 1.95% (whichever is greater) applies to all credit/debit card payments.
Free payment alternatives:
- E-check (ACH)
- Cash at pay stations
- Check by mail
Pay by Phone
Call our 24/7 automated payment line powered by InvoiceCloud:
Phone: (956) 983-6121
Payment Limits:
- E-check: Up to $10,000
- Credit/Debit Card: Up to $1,000
Pay Stations
BPUB has 19 payment stations throughout Brownsville at convenient retail locations including HEB, Lopez, and El Globo stores.
View Pay Station Locations
Payment stations are available at select retail locations throughout Brownsville. Visit participating HEB, Lopez, and El Globo stores to make your payment.
Note: New federal regulations may impose cash limits or require photo ID for certain transactions.
Pay by Mail
Mail your payment to:
Brownsville PUB P.O. Box 660566 Dallas, TX 75266-0566
In-Person Payment
Drop Box
Location: 1425 Robinhood Dr, Brownsville, TX
- Available 24/7
- Payments deposited after 3:00 PM are processed the next business day
Drive-Through
Location: 1425 Robinhood Dr, Brownsville, TX
- Five drive-through lanes available
- Hours: Monday - Friday, 8:00 AM - 5:00 PM
Payment Assistance Programs
If you need help paying your utility bill, assistance may be available through community organizations:
| Organization | Phone |
|---|---|
| Catholic Social Services | (956) 541-0220 |
| Community Action Corp of South Texas | (956) 423-1100 |
Learn More About Assistance Programs
Contact
For questions about payment options: