BPUB offers multiple convenient ways to pay your utility bill. Choose the option that works best for you.
Online Payment
BPUB's payment processor, InvoiceCloud, offers multiple online options:
- One-time payments
- Scheduled payments
- Pay-by-text
- AutoPay
AutoPay
Set up automatic payments and never miss a due date. AutoPay allows you to pay from your checking account or credit/debit card automatically each month.
- E-check/ACH: No transaction limit
- Credit/Debit Card: $1,000 maximum per transaction
Credit/Debit Card Fees
Effective October 1, 2024:
A minimum credit card merchant service charge of $2.50 or 1.95% (whichever is greater) applies to all credit/debit card payments.
Free payment alternatives:
- E-check (ACH)
- Cash at pay stations
- Check by mail
Pay by Phone
Call our 24/7 automated payment line powered by InvoiceCloud:
Payment Limits:
- E-check: Up to $10,000
- Credit/Debit Card: Up to $1,000
Pay Stations
BPUB has 19 payment stations throughout Brownsville at convenient retail locations including HEB, Lopez, and El Globo stores.
View Pay Station Locations
Payment Kiosks
BPUB currently has three Dynatouch BillPay Kiosks that are integrated with the Invoice Cloud platform to securely process customer payments. These kiosks provide customers with a convenient self-service payment option, helping reduce wait times at our payment locations. Customers will need their BPUB account number, address and last name to complete a transaction.
The BillPay Kiosk is a secure, self-service solution designed to make bill payments simple and convenient while supporting the day-to-day operations of our staff. It also provides a reliable payment option for customers, particularly those who are unbanked or underbanked, allowing them to pay their utility bills with confidence.
Our kiosks are conveniently located at the following locations:
| Location | Payment Options |
|---|---|
| Administrative Office: 1425 Robinhood Dr. (Cashier Lobby) | Cash, Credit Card, and Electronic Check |
| Administrative Office: 1425 Robinhood Dr. (Cashier Drive-Thru Area) | Cash, Credit Card, and Electronic Check |
| Brownsville Public Library: 2600 Central Blvd. | Credit Card and Electronic Check |
Pay by Mail
Mail your payment to:
Brownsville Public Utilities Board PO Box 95221 Grapevine, TX 76099-9752
In-Person Payment
Drop Box
Location: 1425 Robinhood Dr, Brownsville, TX
- Available 24/7
- Payments deposited after 3:00 PM are processed the next business day
Drive-Through
Location: 1425 Robinhood Dr, Brownsville, TX
- Five drive-through lanes available
- Hours: Monday - Friday, 8:00 AM - 5:00 PM
Payment Assistance Programs
If you need help paying your utility bill, assistance may be available through community organizations:
| Organization | Phone |
|---|---|
| Catholic Social Services | (956) 541-0220 |
| Community Action Corp of South Texas | (956) 423-1100 |
Learn More About Assistance Programs
Contact
For questions about payment options:
Phone:(956) 983-6121
Email:CustomerService@brownsville-pub.com
Hours:Monday - Friday, 8:00 AM - 5:00 PM