Connect/Disconnect Services

Required Documents

To apply for residential service, you'll need:

• Completed application form
• Property address where service is required
• Valid state or government-issued identification (Driver's License or equivalent)

If Renting:

• Copy of Lease Agreement, OR
• Letter from landlord authorizing service at the location
• All adult tenants must provide valid ID

If Owner-Occupied:

• Deed of Trust
• All adults listed on the deed must provide valid identification

Required Documents

To apply for commercial service, you'll need:

• Online application completed by an authorized agent/officer of the business entity
• Property address where service is required
• Lease contract or deed for the property

Business Documentation:

• Documents establishing the business structure:
  • Assumed Name Certificate, OR
  • Partnership Agreement, OR
  • Certificate of Formation
• Document from IRS with Federal Tax ID Number (EIN)

Important:

• Accounts must be established in the name of the business entity, not an individual's name
• Deposits and fees are due upon opening business accounts and are not transferable

Online Application

Submit your application through our secure portal.

Processing Time: Applications are typically processed within 1-2 business days.

Processing Time: Commercial applications are typically processed within 2-3 business days.

How to Submit

Email your completed application and required documents to our customer service team. Give us a call if you have questions about your transfer.