When the power or water goes out, start here — report the outage to BPUB, check current conditions on the live map, and find safety guidance for before, during, and after a disruption.
Checking outage status…
Outage & Safety Resources
Electrical Safety
Stay safe around downed lines, generators, and appliances during storms, outages, and restoration work.
Learn moreWater Outage Tips
What to do before, during, and after a water outage.
Learn moreHow We Restore Service
How BPUB prioritizes repairs, prepares for storms, and notifies customers during an emergency.
Learn moreRotating Outages
How ERCOT-directed load reductions work during extreme demand on the Texas grid.
Learn moreBoil Water Notices
What a boil water notice means and the steps to keep your water safe.
Learn moreEmergency Preparedness
Hurricane, winter storm, and grid-emergency guides, checklists, and local resources.
Learn moreStay Informed
During an emergency, BPUB shares the latest updates through several channels:
- Automated alerts — Customers affected by planned outages receive calls or texts in advance, and customers who report online at assist.brownsville-pub.com get status updates
- Social media — Follow Facebook, X/Twitter, and LinkedIn
- Local alerts — Sign up for the City of Brownsville Emergency Alert System