Keep your BPUB account information current to ensure you receive important notifications and bills at the correct address.
Update Online
The fastest way to update your information is through your online account:
You can update:
- Email address
- Phone number
Update by Phone or In Person
Some changes require verification and must be made by contacting Customer Service:
Changes requiring verification:
- Name on account
- Service address
- Adding/removing authorized users
- Account ownership transfer
Required Documentation
Certain account changes require supporting documentation:
Name Change
- Valid government-issued ID with new name, OR
- Court order/marriage certificate showing name change
Account Transfer
- Valid ID for new account holder
- Proof of ownership or lease agreement
- Authorization from current account holder
Add Authorized User
- Valid ID for the authorized user
- Written authorization from primary account holder
Contact
For questions about updating your account: