As an essential service provider, BPUB is committed to keeping our community safe and informed during emergencies. Whether you're preparing for severe weather, dealing with a service disruption, or need safety guidance, you'll find the resources you need here.
Emergency Resources
Hurricane Preparedness
Be prepared in case disaster hits. Read our hurricane guide to find ways you can stay safe during a storm.
Winter Weather Preparation
Prepare for winter storms with these tips for before, during, and after severe cold weather.
Rotating Outages
Learn about ERCOT rotating outages, why they happen, and how BPUB manages them to protect critical infrastructure.
Boil Water Notices
Learn how BPUB communicates boil water notices, how to report water issues, and what to do during a water service emergency.
Restoration Response
Learn how BPUB prioritizes and restores electric and water service during outages and emergencies.
Assistance Programs
We understand that emergencies can create financial hardship. These resources are available to help:
- Payment Arrangements — Flexible payment options for customers facing difficulties
- BPUB Assistance Programs — Programs to help with utility costs
- CEAP Utility Assistance — Comprehensive Energy Assistance Program
- 2-1-1 Texas — Connect to local assistance resources
- Benefits.gov — Find federal assistance programs
Additional Resources
Local Emergency Resources
- City of Brownsville — City services and emergency information
- Cameron County — County resources and updates
- Brownsville Office of Emergency Management — Local emergency planning
- National Weather Service - Brownsville — Local forecasts and alerts
State & Federal Resources
- ERCOT — Texas electric grid operator
- Public Utility Commission of Texas — Utility regulations
- Texas Department of Insurance — Insurance claims assistance
- Ready.gov — Federal emergency preparedness
- Texas Ready — State emergency preparedness
- Drive Texas — Road conditions and closures
Stay Connected
For the latest updates during emergencies, follow BPUB on social media:
Sign up for local emergency alerts through the City of Brownsville Emergency Alert System.